KAPTEN HELP CENTER

FREQUENT QUESTIONS

SHIPPING

Do I qualify for free US shipping?

Do I qualify for free Canadian shipments?

How to cancel my order

Is there duty & tax on Canadian shipments?

PAYMENTS

How to return my item for a refund

Which currencies can I shop in?

How do I pay with Klarna?

RETURNS

How to return/exchange my item

Is my item defective?

What is covered by warranty?